Uncompleted Calls

A log of inbound calls that were rejected or failed to connect, with the reason why.

GET /uncompleted_calls

Authorization Required
https://[your-subdomain].trackdrive.com/api/v1/uncompleted_calls

List Uncompleted Calls records.

Lists calls that were rejected or never connected, such as calls turned away before reaching a schedule. Requires a date range of at most 40 days; created_at_from and created_at_to default to the current day if omitted. Requires superuser access.

Params

Param name Description
ids
Optional

Return records matching these ids.

  • Must be an array of decimal values. EG: [0, 1, 2, 3]
page
Optional

Return the next page of results.

  • Must be a number.
per_page
Optional

How many results to return per page. The default is 25.

  • Must be a number.
created_at_to
Optional

Date formatted like 2016-01-01 12:25:15 -0500

  • Must be a String
created_at_from
Optional

Date formatted like 2016-01-01 12:25:15 -0500

  • Must be a String
fulltext
Optional

Search for any record that matches this text

  • Must be a String
time_zone
Optional

Date ranges will be parsed using this time zone.
columns
Optional 		Specify the columns you would like returned by the API for a given resource. Limiting the columns can significantly increase API response time since only the requested data will be processed. columns=uuid,number,created_at

Must be any combination of:

  • id
  • legacy_id
  • type
  • uuid
  • created_at
  • updated_at
  • deleted_at
  • user_updated_at
  • routes_show_path
  • routes_edit_path
  • external_record_id
  • company_id
  • number_id
  • direction
  • from_number
  • to_number
  • human_reject_reason
  • reject_reason
  • traffic_source_id

  • Must be a String
root
Optional

Pass root=false to return results without a root node and metadata.
For example:
GET /api/v1/calls?root=false will return [call1, call2, call3]
While:
GET /api/v1/calls will return {calls: [call1, call2, call3], metadata: {}}

  • Must be a boolean value: 1, true, yes, on, 0, false, no, off