API documentation

DELETE /call_control_actions/:id

Authorization Required

https://[your-subdomain].trackdrive.com/api/v1/call_control_actions/:id

Destroy Call Action by id.

Permanently delete a Call Action.

Example Request

curl -X DELETE 'https://[your-subdomain].trackdrive.com/api/v1/call_control_actions/a6af7847-1b1e-4760-ac0d-e1813a6d3a09' \
  -H 'Authorization: Basic BASE64_ENCODED_PUBLIC_KEY_AND_PRIVATE_KEY'

Example Response 200

{
  "status": 200,
  "success": true,
  "errors": {},
  "call_control_action": {
    "id": "a6af7847-1b1e-4760-ac0d-e1813a6d3a09",
    "type": "CallControlAction",
    "uuid": "a6af7847-1b1e-4760-ac0d-e1813a6d3a09",
    "created_at": "2026-01-15T15:30:00.000Z",
    "updated_at": "2026-01-15T15:30:00.000Z",
    "deleted_at": "2026-01-15T15:30:00.000Z",
    "user_updated_at": null,
    "routes_show_path": "/call_control_actions/a6af7847-1b1e-4760-ac0d-e1813a6d3a09",
    "routes_edit_path": "/call_control_actions/a6af7847-1b1e-4760-ac0d-e1813a6d3a09/edit",
    "external_record_id": null,
    "company_id": 10001,
    "system_status": false,
    "key": "a09e6bca-255b-4217-af73-cb9601c80217",
    "name": "Example Action",
    "text_color": "#ffffff",
    "background_color": "#366b98",
    "font_size": 12,
    "text_shadow_color": null,
    "require_live_caller": false,
    "filter_group_id": null,
    "sortable_order": -9,
    "description": "An agent dashboard button created for this example",
    "css_styles": "border: 1px solid ; background-color: #366b98; color: #ffffff; font-size: 12px; text-shadow: 1px 1px 2px ",
    "webhook_actions_count": 0,
    "open_link_on_click": null,
    "open_link_on_click_href": null,
    "webhook_params_count": 0,
    "whisper_sound_playlist_enabled": null,
    "whisper_sound_playlist_id": null,
    "whisper_sound_playlist_target": null,
    "message_type": "audio",
    "text_to_speech": null,
    "stop_whisper_sound_playlist": null,
    "record_token_additional_id": null,
    "record_token_additional_data_count": 0,
    "record_token_additional_data": []
  },
  "metadata": {
    "root": "call_control_action"
  }
}