POST /transcription_keywords

Authorization Required
https://[your-subdomain].trackdrive.com/api/v1/transcription_keywords

Create Transcription Keyword.

Creates a Transcription Keyword within a Transcription Keyword Group. keywords lists the words or phrases to watch for, and detection_channel controls whether spotting runs against the callers audio, the other partys audio, or both (all). Requires superuser access.

Params

Param name Description
transcription_keyword_group_id
Optional Blank value allowed

Transcription Keyword Group

  • Must be a String
detection_channel
Optional Blank value allowed

Detection Channel

  • Must be one of: caller, others, all.
key
Optional Blank value allowed

Key

  • Must be a String
values
Optional Blank value allowed

Values

  • Must be a String
record_token_additional_id
Optional Blank value allowed

Record Token Additional

  • Must be a String
attribution_token_value_ids
Optional Blank value allowed

Attribution Token Value Ids

  • Must be a decimal number.
keywords
Optional Blank value allowed

Keywords

  • Must be an array of strings. EG: ["abc123", "xzy023"]
description
Optional Blank value allowed

A note describing what this Transcription Keyword detects, shown when managing your keywords.

  • Must be a String
record_token_additional_list
Optional Blank value allowed

Assign additional tokens that will be applied to leads and calls by passing a comma separated string of key:value pairs.

  • Must be a valid list of tokens. Example tokens:
    buyer_interest:loan,another_token:value